Shipping Policy
Thank you for shopping with us! Please read our shipping policy carefully to understand how and when your plants will be delivered.
- Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays).
Orders placed after business hours will be processed on the next business day.
During peak seasons or sales, processing times may be slightly longer. - Shipping Locations
We currently ship within [your country/region] only.
We do not ship internationally at this time.
Some remote or restricted areas may not be eligible for delivery. - Shipping Methods & Delivery Time
Standard delivery: 3–7 business days
Express delivery (if available): 1–3 business days
Delivery times are estimates and may vary due to weather conditions, courier delays, or other unforeseen circumstances. - Shipping Costs
Shipping fees are calculated at checkout based on:
Delivery location
Order size and weight
Free shipping may be available on orders above 699, if applicable. - Packaging of Plants
We take special care in packaging plants to ensure they arrive healthy and safe.
Plants are securely packed using protective materials to prevent damage during transit. - Live Plant Disclaimer
As plants are live products, slight variations in size, color, or appearance may occur.
We are not responsible for delays caused by the courier that may affect plant condition. - Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 24 hours of delivery.
Provide clear photos of the plant and packaging so we can assist you with a replacement or refund. - Failed Delivery & Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders delayed or lost due to incorrect or incomplete addresses.
Re-shipping fees may apply for returned orders. - Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS.
You can track your shipment using the courier’s website. - Contact Us
If you have any questions about shipping, please contact us at:
Email: [your email]
Phone: [your phone number]
Business Hours: [days & times]